ArrowPoint Creative Terms of Service

ArrowPoint Creative provides professional graphic design services, specializing in:

Promotional and marketing design (posters, flyers, ads, business cards, signage)
Publications and information design (brochures, annual reports, catalogs, guides)
T-shirt illustration and design
Map design and wayfinding solutions
Brand identity and logo development

All services are customized to meet the needs of each client.

Invoices are due within 30 days of issuance unless otherwise stated.
ArrowPoint Creative may require advance or partial payments before beginning work on larger projects.
Payments are collected in U.S. Dollars (USD) through Zoho Payments or other approved methods.
Late payments may result in project delays or additional fees.

Because design services are customized and intangible, payments are generally non-refundable.
If a project is canceled before completion, ArrowPoint Creative reserves the right to bill for work already completed.
Reasonable revisions are included as outlined in individual project agreements. Additional revisions beyond scope may be subject to extra fees.
Refunds will only be considered in exceptional circumstances at the sole discretion of ArrowPoint Creative.

Clients may cancel a project by providing written notice.
Any deposits or progress payments made are non-refundable, but the client will not be charged for uncompleted work beyond that point.
ArrowPoint Creative reserves the right to cancel a project due to non-payment, lack of communication, or breach of terms.

Clients must provide accurate information, content, and materials necessary to complete the project.
Clients are responsible for ensuring they have the rights to use any materials they provide.
ArrowPoint Creative is not liable for copyright, trademark, or intellectual property disputes arising from client-supplied content.

ArrowPoint Creative respects client privacy. Any personal or business information shared with us is used solely for project communication, invoicing, and payment processing.
We do not sell or share client information with third parties, except as required by law or necessary to complete payment transactions.
Click here to view the full Privacy Policy.

ArrowPoint Creative does not provide services restricted by law or requiring special licenses, such as alcohol, healthcare, finance, or export-controlled industries.
Clients must comply with all applicable laws related to their projects and materials.

ArrowPoint Creative provides services to the best of our professional ability but does not guarantee specific outcomes such as sales increases or business growth.
Our liability is limited to the amount paid by the client for the specific project.

These Terms of Service are governed by the laws of North Carolina, USA, without regard to conflict of law principles.

If you have questions or concerns about these Terms of Service, please contact us at:

Last updated: September 9, 2025